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Automotive Technical Support Specialist
Automotive Technical Support Specialist
Location: Volkswagen Group’s National Learning Centre, Wymbush Salary: Up to £37,000 per annum + Excellent Benefits! Contract: Permanent, Full-time Benefits: 25 days annual leave plus bank holidays, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistance programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Vehicle Inspector Engineer to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
Are you an Automotive Technician, MOT Tester or Qualified Apprentice Mechanic ready to take the next step in your career?
Would you like to put your extensive hands-on expertise to work in a technical support role, helping others solve complex issues while stepping away from the tools?
At DEKRA Automotive, we have a unique opportunity for an Automotive Technical Support Specialist to join our global team.
Working alongside Volkswagen Group’s Technical Support Team, you’ll provide guidance and expertise to their Authorised Repairer Network, supporting workshops remotely and contributing to the resolution of challenging cases.
This is your chance to transition into a professional environment where you can use your skills in diagnostics, repair, and problem-solving to make an impact without being on the workshop floor.
The Role
As an Automotive Technical Support Specialist, you’ll:
- Provide expert guidance and remote support to assist the retailer network with the identification of technical product issues and adherence to process.
- Work closely with the Retailers’ technicians and the manufacturers’ existing technical support team via specified communication channels.
- With your practical workshop experience, you will not only support the retailers, you will also assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
- Demonstrate a personal commitment to DEKRA Automotive Ltd’s Environmental & Quality Management System
To succeed in this role, you’ll need:
- Proven success in diagnosing and repairing vehicle systems, with a strong focus on electrical/electronic systems.
- Broad experience across all aspects of vehicle repairs.
- Familiarity with Volkswagen Group systems like ELSA & ODIS is advantageous.
- Strong communication skills, with the ability to explain complex technical issues clearly.
- High attention to detail and the ability to work within established processes.
- A flexible, proactive mindset and the ability to manage your time effectively.
Volkswagen Group accreditation or qualifications as a technician are a bonus, but not essential.
Ready to step away from the tools and into your next challenge? Click "APPLY" now and send us your up-to-date CV for consideration!
No agencies please.
Vehicle Inspection Engineer (Mechanical)
Vehicle Inspection Engineer (Mechanical)
Location: Field Based role. Locations all across the UK! Salary: £28K – £40K DOE and location + Company Van (Business Use Only) Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and exciting opportunity for a Vehicle Inspection Engineer to join our global business employing over 47,000 employees in more than 60 countries on all six continents!
The services we provide range from vehicle inspection and expert appraisals to claims services, industrial and building inspections, safety consultancy, testing and certification of products and systems.
Here in the UK, we are the UK’s fastest growing independent vehicle inspection company and we continue to support more and more large corporate customers with their vehicle inspection needs!
As a result of recent successful business wins, we are seeking highly motivated and experienced Vehicle Inspection Engineers to support us in delivering the highest possible service to our customers!
Vehicle Inspection Engineer – About the role:
This is a field-based role whereby you will be conducting vehicle inspections to an exceptionally high standard ensuring quality, accuracy, efficiency and in a professional and courteous manner.
You will respond to instructions from our Stokenchurch based deployment centre that will arrange appointments on your behalf, broadly within your geographic region.
There are several types of inspections covering such activities as pre purchase inspections, warranty evaluations, mechanical defeats and audits.
In addition to this as our Vehicle Inspection Engineer you will be responsible for:
- Representing DEKRA Automotive Limited delivering vehicle inspections at the clients’ address.
- Completing and delivering inspection reports after each visit.
- Supporting the Operations Manager in piloting new initiatives or programmes.
- Completing cosmetic vehicle inspections of bodywork condition, identifying substandard repairs.
- Completing and delivering OEM dealer audit assessments reports.
In order to be successful in this role you must have:
- Previous experience in formal vehicle maintenance, servicing or MOT.
- A City & Guilds Level 3 or an NVW Level 3 in Vehicle Maintenance.
- Preferably a member of the IMI (Institute of Motor Industry) or IRTE (Institute of Road Transport Engineers).
- Strong team working skills with the ability to contribute to the development of new procedures to improve the performance of the business.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Warranty Claims Assessor / Analyst
Warranty Claims Assessor / Analyst
Location: Haddenham, hybrid working Salary: Competitive salary Contract: Full time, Permanent
DEKRA Automotive is a talented team of people that bring out the best in a business.
Part of an international organisation we are a key service provider to DAF Trucks UK and now have an exciting opportunity for a Warranty Claims Assessor / Analyst to join us.
About the Warranty Claims Assessor / Analyst Role:
Working on behalf of a company with a multi-award-winning range of vehicles and reporting to the Warranty Operations Manager, the main aim of the Warranty Claims assessor/analyst is to assess the validity of claims received from the DAF Trucks UK dealer network and to assess the efficiency of the dealer’s processes.
The role will also include supporting the warranty team by performing warranty administrative tasks and responding to dealer queries as they arise. This will initially be an office-based position with hybrid working after the induction period and possible travel to DAF Trucks UK dealers.
Where necessary the assessor/analyst will be responsible for developing and implementing robust warranty regimes with the Dealer, building strong working relationships with Dealer management and staff whilst driving compliance.
This is an exciting and challenging role which holds a high level of responsibility for an experienced Warranty professional looking for their next career opportunity.
In addition to this as our Warranty Claims Assessor/Analyst you will be responsible for:
- Managing the claims assessment process on behalf of DAF Trucks UK
- Analysing Dealer Warranty claims
- Presenting and reviewing with DAF Trucks UK management all documentation related to the Warranty claims assessment
- Reporting and suggesting recommendations for action to DAF Trucks UK management resulting from claims assessment
- Working with the warranty team to analyse and assess claims
- Carrying out warranty administrative tasks
- Responding to dealer queries over the phone and by email supporting the complete warranty function
We are looking for the following skills, attributes and experience in the ideal candidate:
- Working knowledge of warranty policies and procedures
- Knowledge and experience of dealer operations and processes
- Ideally a vehicle technical knowledge
- Knowledge and experience of corporate reporting and analysis
- Good PC skills in Word, Excel and Access
- Strong leadership, organisation and communication skills
- An excellent relationship builder
- Good judgement with a fair, open and honest approach
Thank you for taking the time to apply to DEKRA Automotive.
Please note, due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant.
Therefore, if you have not heard from us within 10 working days, please assume your application has been unsuccessful on this occasion.
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today, forwarding an up-to-date copy of your CV for consideration in the first instance!
No agencies please.
IVECO – Administration Supervisor
IVECO – Administration Supervisor
Location: IVECO, Winsford, Cheshire, CW7 3QP - On Site Salary: £27,000 to £28,000 DOE + Benefits! Contract: Full Time, Permanent Hours: 08:30 – 17:00, Monday – Friday Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
A career with DEKRA UK is never dull and offers unlimited opportunities for people with the desire to succeed who want to work with a forward thinking, customer-focused company.
In the UK, we offer diverse services across vehicle testing and inspections, automotive solutions, insurance and claims management, oil and gas and process safety and explosives testing.
As part of DEKRA, the world’s leading expert organisation, we are the global partner for a safer, secure and sustainable world.
We are now recruiting for an Administration Supervisor to support and supervise the IVECO Logistics team with delivering a variety of administration tasks acting as a main point of contact on-site for our customer.
As our Administration Supervisor you will be responsible for:
- Supporting the Iveco Logistics Department and be the reference for any tasks pertaining to the action and supply of Iveco vehicles
- Related to Iveco Preowned, cover all stages to Buyback administration (Pre-Return), Stock intake (Vehicles Returns Management, stock acceptance, storage, stock monitoring), Stock Outflow (stock exit management); Ensuring the status of vehicles is updated on the official government website
- Purchase Order Management
- KPI evaluation and reporting.
- Communicate with customers through regular emails and phone calls, with prompt and professional responses to queries
- Ordering any missing documents on the official website and systems
- Checking the coherence of the inspection reports; review with the Expert when needed and make the inspection reports available to the partner and customer via the tool requested by the partner
- Invoicing and seeing collection and deliveries to completion
- Retrieve and manage reports exported from different ICT tools and system
- Managing and ensuring GDPR is adhered to
- Being a point of escalation internally and externally
- Miscellaneous Administration
All of the above, include part of the job requirements but are not limited to.
Knowledge, Experience and Qualifications
- The ideal candidate should be flexible, and results driven, with the understanding that all tasks should be completed to the end point of each process.
- Demonstrable experience as Supervisory or Management or alternatively have a technical experience
- Demonstrate experience in Process Management from start to finish
- Ability to provide excellent customer service both over the telephone or face to face
- PC literate and experience in using various computer-based systems
- Great attention to detail and ability to manage sensitive data
- An excellent working knowledge of Excel and ability to manipulate data
- Able to organise and prioritise, working to tight time schedules
- Reliable with good time keeping skills.
If you are interested in being considered for this opportunity, Apply today forwarding an up-to-date copy of your CV along with a covering letter (including salary expectations) in the first instance.
No agencies please.
Head of Industrial Inspection Services
Head of Industrial Inspection Services
Location: Nationwide – Hybrid Package: Up to £75k per annum, Including Bonus & Car Allowance, DOE Contract: Full time, Permanent Benefits: 25 days annual leave plus BH’s, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, 5% Pension contribution, Death in service benefit, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme.
Are you highly experienced within the Industrial Inspections industry? Are you commercially minded and can you manage and develop our nationwide services?
We are DEKRA Automotive, we have a unique and challenging opportunity to join our global business employing over 48,600 employees in more than 60 countries.
Due to new contract wins, this position will allow the successful candidate to lead, develop and grow our Industrial Inspection Service business activities.
This role requires coordination between clients, internal teams and external suppliers to ensure the successful delivery of inspection services, compliance with regulatory standards and adherence to contractual obligations.
The ideal candidate will have strong project management skills, an understanding of industrial inspection processes (ISO/IEC 17020 standards) and the ability to manage contracts, timelines and client relationships.
As our Head of Industrial Inspections, you will be responsible for:
- Leading contract review, negotiation, and management for industrial inspections, ensuring all obligations, timelines, and deliverables are met.
- Acting as the primary client contact throughout projects, from contract initiation to final report delivery.
- Coordinating with legal, procurement, and internal teams to manage contract changes, resolve issues, and facilitate effective communication with clients and partners.
- Managing project risks, ensuring compliance with industry standards, regulatory requirements, and safety protocols.
- Monitoring project budgets, preparing financial reports, and ensuring timely invoicing in line with contract terms.
- Maintaining comprehensive project documentation, including progress reports, inspection logs, and close-out documents.
To be successful in this role, you should have:
- A Bachelor’s degree in Engineering, Business, Project Management, or a related field.
- 5+ years of experience, preferably within industrial inspections or the engineering sector.
- Strong knowledge of industrial inspection processes and relevant standards (ISO/IEC 17020, ISO 9001, ISO 45001).
- Expertise in contract management, budgeting, and negotiation, with experience working alongside legal teams.
- Excellent project management skills and the ability to oversee multiple projects simultaneously.
- Strong communication and interpersonal skills, with a background in managing cross-functional teams and suppliers.
- Attention to detail, with a focus on compliance and quality assurance.
Desirable knowledge of industrial sectors, including:
- Fire Risk Assessments & Strategies, Asbestos Surveys, Legionella Testing, Radon Sampling, Health & Safety Inspections, DSEAR, Audit & Assurance, Light, Air, and Noise Assessments.
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today!
No agencies please.
Sales Support Executive
Sales Support Executive
Location: Basildon, - Hybrid working: Monday and Friday at home and Tuesday, Wednesday, Thursday in the office in Basildon Salary: £28K – £30K per annum, DOE + Benefits! Contract: Full time, Permanent Hours: 08:30am – 17:30pm Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
A career with DEKRA UK is never dull and offers unlimited opportunities for people with the desire to succeed who want to work with a forward thinking, customer-focused company.
In the UK, we offer diverse services across vehicle testing and inspections, automotive solutions, insurance and claims management, oil and gas and process safety and explosives testing.
As part of DEKRA, the world’s leading expert organisation, we are the global partner for a safer, secure and sustainable world.
As our Sales Support Executive you will assume responsibility for:
- Process Management for KAM Channel
- Generate VP codes and van numbers to support the KAM Team.
- Cross department collaboration to support KAMS
- To support the Van (3), Truck (3) and Bus (1) Key account managers in their operational activity.
- Support the KAM team on Deal Pack process
- Logging Visit reports for all the KAM and Bus field team
- Providing logistics updates and transport damage claims for KAM and Bus accounts
- Supporting Sales team at events and marketing initiatives
- To quickly gain a knowledge of all Iveco systems in particular SAP, EPL, STS, Concur, (New CRM)
- Support KAM as the role evolves embracing changes and new tasks.
Knowledge, Experience and Qualifications
- Sales Experience a Bonus
- Ability to demonstrate experience of working within a Customer Service environment
- Ability to provide excellent customer service both over the telephone or face to face
- PC literate and experience in using various computer-based systems
- Great attention to detail and ability to manage sensitive data
- An excellent working knowledge of Excel
- An excellent working knowledge of PowerPoint/Presentations
- Able to organise and prioritise, working to tight time schedules
- Reliable with good time keeping skills.
If you are interested in being considered for this opportunity, Apply today forwarding an up-to-date copy of your CV along with a covering letter (including salary expectations) in the first instance.
No agencies please.
Driver Trainer
Driver Trainer
Location: Nationwide – we are interested in candidates all across the UK! Salary: Substantial daily rate Contract: Associate OR Zero Hours
A career with DEKRA is never dull and offers unlimited opportunities for people with the desire to succeed who want to work with a forward thinking, customer-focused company.
For over thirty years we have provided specialist services for the identification, analysis, prevention and management of fires, explosions and accidental chemical releases in the chemical and process industry.
As part of DEKRA, the world’s leading expert organisation, we are the global partner for a safer world
We are now recruiting for a number of Trainers to work with us, delivering classroom training to the group of up to 25 learners, either broken down into two 4-hour sessions or one 8-hour session, with regular breaks.
Your role will be primarily responsible for giving comprehensive information, advice, support and guidance to answer questions related to shipment delivery, correct manual handling, vehicle and defect reporting, safety driving and on-road behaviour, personal and customer safety, traffic rules.
It would be great if you had some experience in these areas.
In addition to this, as one of our Trainer’s you will be responsible for:
- Checking in and confirming attendance for each course.
- Delivering PowerPoint presentations to the group up to 30 learners in a classroom setting.
- Engaging with attendees on various activities during the presentation.
- Assessing and ensuring that participants have the required skills to effectively and safely perform the driving duties.
- Supervising of course participants, undertake health and safety checks for learners on programme.
- Collecting feedback from attendees and prepare summarized review of each course.
Knowledge, experience and qualifications:
- A good communicator with excellent interpersonal skills to deliver accurate information
- Must display previous experience in coaching / training environment
- A committed, positive approach to encourage and support new and existing members of staff.
- A good standard of computer literacy.
- Instructor qualifications beneficial but training will be provided.
- NRI qualification desirable, but not essential.
- Qualified Driving Instructor desirable but not essential.
- Experience in automotive is desirable but not essential.
- Full driving license.
- Ability to travel on daily basis to different locations (personal car mileage compensated).
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today!
No agencies please.
Driver Trainer
Driver Trainer
Location: Glasgow Salary: £30000-£40000 pa Contract: Permanent
A career with DEKRA is never dull and offers unlimited opportunities for people with the desire to succeed who want to work with a forward thinking, customer-focused company.
For over thirty years we have provided specialist services for the identification, analysis, prevention and management of fires, explosions and accidental chemical releases in the chemical and process industry.
As part of DEKRA, the world’s leading expert organisation, we are the global partner for a safer world
We are now recruiting for a number of Trainers to work with us, delivering classroom training to the group of up to 25 learners, either broken down into two 4-hour sessions or one 8-hour session, with regular breaks.
Your role will be primarily responsible for giving comprehensive information, advice, support and guidance to answer questions related to shipment delivery, correct manual handling, vehicle and defect reporting, safety driving and on-road behaviour, personal and customer safety, traffic rules.
It would be great if you had some experience in these areas.
In addition to this, as one of our Trainer’s you will be responsible for:
- Checking in and confirming attendance for each course.
- Delivering PowerPoint presentations to the group up to 30 learners in a classroom setting.
- Engaging with attendees on various activities during the presentation.
- Assessing and ensuring that participants have the required skills to effectively and safely perform the driving duties.
- Supervising of course participants, undertake health and safety checks for learners on programme.
- Collecting feedback from attendees and prepare summarized review of each course.
Knowledge, experience and qualifications:
- A good communicator with excellent interpersonal skills to deliver accurate information
- Must display previous experience in coaching / training environment
- A committed, positive approach to encourage and support new and existing members of staff.
- A good standard of computer literacy.
- Instructor qualifications beneficial but training will be provided.
- NRI qualification desirable, but not essential.
- Qualified Driving Instructor desirable but not essential.
- Experience in automotive is desirable but not essential.
- Full driving license.
- Ability to travel on daily basis to different locations (personal car mileage compensated).
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today!
No agencies please.
Inside Sales Representative Sustainability
Inside Sales Representative Sustainability
Location: Hybrid with Minimum of one day a week in our Stokenchurch office or as the business requires Salary: £24K – £28K + 20% Bonus Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Free parking, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and exciting opportunity for a Sustainability Inside Sales Representative to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are now recruiting for an Inside Sales Representative – Sustainability Services to serve as the focal point of contact for prospects on behalf of the Business Development Team and the Sustainability operations team.
The goal of this role is to prospect and acquire new business opportunities to support the growth of all sustainability services, in the UK
In addition to this as our Inside Sales Representative you will be responsible for:
Inbound Lead Response – Responding to inbound leads from calls, emails, webforms, Sales Forces etc, in most cases you will make contact new leads to qualify and convert into business opportunities for the Business development team.
Outbound Lead Generation – Prospecting for new leads, prospecting within our existing client accounts collaboratively with directors and global sales, connecting on LinkedIn and using Sales Navigator, emailing prospects and handing over to our business development team when qualified.
Small Account Management – Handling and closing deals with small accounts, upselling and cross selling to existing accounts and reaching out and setting up meetings for our Business Development team.
Customer Satisfaction and Feedback Management – Researching and expanding accounts, identifying key businesses and establishing direct contacts across client organisations.
Building and Refining Sustainability Services – Responsible for collecting customer feedback on sustainability services to refine the marketing and propositions.
Building Best Practice – Collaborate with other Inside Sales functions to own all sustainability related services and ensure a seamless journey for the customer.
In order to be successful in this role it would be great if you had:
An academic background in all subjects related to sustainability, and Environment, Social and Governance.
- A strong desire to be involved in sales and business development activities, particularly in sustainability services.
- Exceptional interpersonal skills, with the ability to communicate effectively across all levels.
- Critical thinking skills and the ability to work collaboratively.
It would be great if you were competent in the following systems:
- Windows 11
- MS Word (including mail merge functions)
- Outlook Email
- Excel
- PowerPoint
- MS Teams
- SalesForce
- LinkedIn/Sales Navigator
- Social Meda – predominantly LinkedIn
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Automotive Standards Auditors
Automotive Standards Auditors
Location:Southwest, Northeast, Northwest Contract: Associate Hourly Rate: National minimum wage to £25 per hour, depending on experience.
A career with DEKRA is never dull and offers unlimited opportunities for people with the desire to succeed who want to work with a forward thinking, customer-focused company.
DEKRA is the world’s leading vehicle testing and inspections organisation, with over 44,000 employees in more than 50 countries. The core activities of the global DEKRA business involve vehicle inspections and testing, automotive solutions and claims management.
Here in the UK, DEKRA Automotive works with more than 20 automotive brands providing leading edge business solutions, including direct sales programmes, telesales platforms, in-dealer coaching, people outsourcing, auditing, vehicle inspections, training and project management.
As part of DEKRA, the world’s leading expert organisation, we are the global partner for a safer world.
DEKRA deliver audits to our automotive clients across the UK and we are looking to increase our pool of talented auditors resource nationwide.
We are now recruiting for Automotive Standards Auditors!
In this Standards Auditor role, you will be carrying out onsite and remote audits for our automotive partners against set franchise standards and expectations and may work on a variety of audit programmes and locations.
Adherence to brand standards and procedures is becoming increasingly significant in the automotive industry as customer experience and satisfaction becomes paramount to vehicle manufactures.
Our clients invest greatly in creating their brand identity, customer experience and creating a positive customer interaction environment.
As such they require their dealership and retail outlets to adhere to these standards and ensure their brand identity, quality, safety standards and sales and service experiences match the expectations of both the brand and their customers.
To be considered for this role you:
- Possess a recognised auditing qualification and experience.
- Should be well presented, articulate and possess excellent communication skills.
- Will have a keen attention to detail and a methodical approach in a face paced environment.
- Will be able to adhere to set processes and procedures.
- Have the ability to communicate with all levels of dealership staff including senior managers.
- Should be personable, approachable and have natural relationship building skills.
- Are highly reliable and trustworthy.
- Have ability and experience in preparing and presenting concise, accurate reports.
- Will be able to meet set deadline expectations.
- Experience in an automotive dealership environment would be advantageous.
- Must be willing to travel up to two hours from home location.
- High level of computer literacy with the ability to use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards.
Due to increasing demand, we would also welcome applications from candidates with experience in carrying out financial and invoicing auditing.
Training will be provided, and immediate starts are available for the right candidates.
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today!
No agencies please.
Vehicle Inspector (Self-Employed / Zero Hour Contract/ Associate)
Vehicle Inspector (Self-Employed / Zero Hour Contract/ Associate)
Location: Edinburgh/Aberdeen, Manchester, Carlisle, Peterborough/Cambridge, and Wales Contract: Zero Hour Contract / Self-Employed / Associate Salary: Day rate offering up to £160
DEKRA Automotive are a rapidly growing independent Testing, Inspection and Certification company in the UK, We have been active in the field of safety for 90 years. The vision for the company’s 100th birthday in 2025 is that DEKRA will be the global partner for a safe world.
As we welcome more B2B clients, we are looking for motivated, experienced team players to help us deliver the highest possible professional service.
Job Purpose:
The purpose of this role is to conduct vehicle inspections to an exceptionally high standard ensuring quality, accuracy, efficiency and in a professional and courteous manner. The role will respond to instructions from our Stokenchurch based deployment centre that will arrange appointments on your behalf, broadly within a defined geographic region. There are several types of inspection covering such activities as pre purchase inspections and warranty evaluations. You will complete all inspection reports within specified timescales that are subject to office appraisal for consistency and quality. You will use your own tools and equipment that must be current and conform to required legislation.
Main Duties and Responsibilities:
The core responsibilities of this role representing DEKRA Automotive Limited are to deliver an outstanding customer experience, an exceptional inspection standard and present an extremely professional report.
• To represent DEKRA Automotive Limited delivering vehicle inspections at the clients’ address as directed by our office-based deployment team
• Complete and deliver inspection reports after each visit in accordance with the company’s templates and reporting guidelines. All reports must be legible, timely and free from any ambiguity
• To support the Operations Manager in piloting new initiatives or programmes for customers exercising reasonable flexibility if required to travel outside your designated geographic territory
Knowledge, Experience & Qualification:
• Two years previous experience in formal vehicle maintenance, servicing or MOT
• City & City Level 3 or an NVQ Level 3 in Vehicle Maintenance
• Preferably be a member of the IMI or IRTE
• Onboard with DEKRA via a LTD company or Umbrella Company
• Meet DEKRA minimum insurance requirements
• Hold Motor Trade Road Risk insurance
You must also be able to demonstrate the following attributes:
• Delivering excellent customer service
• Exception Planning and organisation
• Accurate Report writing and time management
• Sounds Judgement and decision making
• Excellent Communication skills
• Meticulous Analysis of information
• Team player who can work independently
Essential Requirements
You will be required to have a full driving licence. Your own vehicle and the minimum qualifications outlined above.
The successful candidate will be required to provide their own tools and equipment to carry out vehicle testing and inspecting.
To apply, please send an up-to-date CV and covering letter (including your current package and expectations) to the Recruitment Team at recruitment.support.uk@dekra.com quoting reference AME1220.
Fleet Operations Recognition Scheme (FORS) Auditor - (Contractor)
Fleet Operations Recognition Scheme (FORS) Auditor - (Contractor)
Location: Position available South West Contract: Associates (Contractors)
DEKRA Inspections are a rapidly growing independent Testing, Inspection and Certification company in the UK.
As we welcome more B2B clients, we are looking for motivated, experienced team players to help us deliver the highest possible professional service.
FORS Bronze Auditor – Job Purpose:
Field-based Fleet Operations Recognition Scheme (FORS) Bronze Auditors are required on an Associate basis, you will be responsible for conducting on-site audits of FORS members, to a defined criterion and identify action plans and best practise.
Main Duties and Responsibilities:
- The successful candidate must have experience of working in a transport environment and hold a Transport Manager Certificate of Professional Competency for a minimum of two years.
- Complete and deliver Audit reports in accordance with the company’s templates and reporting guidelines. All reports must be legible, timely and accurate you must have great attention to detail.
- Experience in assessing road transport operations, following quality management systems and processes.
- You will be working alongside our client’s operators so you must always have excellent interpersonal skills with the ability to work and communicate with a diverse range of professionals.
- Ability to process and interpret complex information
- Excellent oral and written communication skills are required including the ability to produce reports
Knowledge, Experience & Qualification:
- Fleet Operator Recognition Scheme requirements ideally be a FORS Accredited Auditor to Bronze level.
- Occupational road risk legislation and standards
- The different road transport industry sectors
- Relevant Health & Safety legislation
- Operator licensing requirements
- Full onboarding training will be provided
You must also be able to demonstrate the following attributes:
- Be independent, objective and self-motivated
- Ability to work alone or as part of a team
- Have the ability to make decisions and use own initiative
- Excellent interpersonal skills, able to communicate with a diverse range of individuals
- Maintains a professional image at all times
REQUIREMENTS
You will be required to have a full driving licence and the minimum qualifications outlined above.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance. Alternatively, send an up-to-date CV and covering letter (including your current package and expectations) to the Recruitment Team at recruitment.support.automotive@dekra.com quoting the job title.
Thank you for taking the time to apply to DEKRA Automotive. Please note, due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant. Therefore, if you have not heard from us within 10 working days please assume your application has been unsuccessful on this occasion.
No agencies please.
Our Values
Our workplace values are at the heart of everything we do:
- We are RESPONSIBLE FOR SAFETY. We live up to our safety standards every day, acting as role models to ensure safety.
- We are ENTREPRENEURIAL. Creating opportunities by embracing personal responsibility.
- We are CUSTOMER ORIENTATED. Striving to not only meet, but exceed expectations every day.
- We are sincere and honest. Honouring our commitments and acting with INTEGRITY
- We are TEAM SPIRITED. Working as a team, supporting each other and sharing knowledge.
Privacy Notice
What is the purpose of this notice?
DEKRA Automotive Limited (DEKRA) is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you.
You can download a copy of this privacy notice below if you are applying for work with us (whether as an employee, worker or contractor).
It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).