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Automotive Customer Relationship Management Services

We support manufacturers and dealerships in managing leads, contacting customers and in increasing sales in new and used vehicles, spare parts and after sales while improving customer satisfaction and loyalty.

Why DEKRA Automotive customer relationship center?

DEKRA’s customer relationship knowledge and in-house proven methodology supports car manufacturers to manage their leads and contact customers before they come to the dealerships.
DEKRA’s expertise in automotive activities facilitates the link between manufacturers and their field network.

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