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Head of Vehicle Inspections & Audits
Head of Vehicle Inspections & Audits
Location: Nationwide/hybrid Salary: Up to £75k per annum DOE, Plus Bonus Contract: Full time, Permanent Benefits: 25 days annual leave plus BH’s, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, 5% Pension contribution, Death in service benefit, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme.
Are you a highly experienced individual in Vehicle Inspections operations, commercially minded, that can lead and develop our nationwide Inspections and Auditing services?
We are DEKRA Automotive, we have a unique and challenging opportunity to join our global business employing over 48,600 employees in more than 60 countries.
This is an exciting new role that will allow the successful candidate to develop and grow our Inspections and Audit business activities to a new level.
Responsibilities Include:
- Successful deployment of all cosmetic and mechanical inspection activities, and all audit services activities across multiple teams in the UK & Ireland
- Managing and leading a team of highly experienced inspectors
- Day to day management of auditing services activities including dealer and workshop standards audits
- Leading the inspections & audit operations administration team
- Ensuring all activities and services meet individual client KPI’s & SLA’s
- Regular interactions with our clients providing account management, deployment plans, future strategies & reporting
- P&L and cost control responsibilities for the department with support of the SLT
- Deployment of relevant training across the department
- Collaboration with stakeholders at all levels both internally and externally
- Working with colleagues on both European and Global projects when applicable
- Ensuring all activities are in line with ISO9001 & 14001 quality & service standards, and that processes are regularly reviewed and kept up to date
- Development and growth of DEKRA services within Inspections & Audits
- Development of existing accounts and supporting new business initiatives with our Client Directors and Business Development team.
In order to be successful in this role you must have / be:
- 5 years plus experience in leading successful vehicle inspection operations at scale
- A thorough understanding of the automotive sector processes and procedures
- Experience in managing large and complex revenue streams, P&L and cost control
- Highly credible with superb communication and presentation skills
- Excellent commercial awareness, analytical and report creation skills
- An ambition to grow and develop DEKRA Inspections and Audits services
- Be able to coach and develop your team to success
- Demonstrate excellent cross departmental collaboration
- Strong analytical and report writing skills
- Ability to build and maintain stakeholder relationships
- Take ownership and responsibility for the services delivered
- Unquestionable ability to deliver to stakeholder expectations
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today!
No agencies please.
Business Development & Marketing Project Support Executive
Business Development & Marketing Project Support Executive
Location: Office based role, Porsche Centre Reading, RG31 7SE Salary: Competitive, DOE + Benefits! Contract: Full time, Permanent Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Business Development & Marketing Project Support Executive to join our global business employing over 46,800 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are now recruiting for a Business Development and Marketing Project Support Executive to serve as the focal point of contact for prospects on behalf of the Business Development Team.
The purpose of the role is to improve overall team efficiency, collaboration, increase focus and contribute to a positive team culture by providing a supportive environment.
As our Business Development & Marketing Project Support Executive, you will be responsible for:
- Directly supporting the team with business development and marketing.
- Managing the daily calendars of the directors.
- Coordinating travel arrangements when necessary.
- Order purchasing and general departmental administration.
- Assisting in the organising of team’s events, workshops and training sessions.
- Streamlining the processes of the overall team to improve efficiency.
- Aiding in the day-to-day handling of routine inquiries and requests by directing them to the relevant team members as required.
- Ensuring sufficient rota coverage for all areas within the department by managing holiday/ leave requests.
In order to be successful within this Business and Marketing Executive role it is essential that you have:
- Excellent written and verbal communication skills.
- High organisational skills in all fields of the role.
- A mindset consisting of curiosity and a want for growth.
- A passion for changing trends and ever evolving technologies.
- Collaborative and team working spirit.
- The ability to work alone as well as part of a fast-paced team.
- Previous administration experience
If you feel you have the skills and experience to be successful within this role, click on apply today forwarding an up-to-date copy of your CV for consideration.
No Agencies
Vehicle Quality Coordinator - VW Group
Vehicle Quality Coordinator - VW Group
Location: Volkswagen Group’s National Learning Centre, Wymbush Salary: Competitive, DOE + Benefits! Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Vehicle Quality Coordinator to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are now recruiting for a Campaign Vehicle Quality Coordinator to support the current manufacturers Group Consumer Protection and Vehicle Quality Team, managing contact from the Authorised Repairer Workshops in high volume areas by providing a support function.
As our Vehicle Quality Coordinator, you will:
- Remotely provide expert guidance and support to assist the retailer network with the identification of technical product issues and adherence to process.
- Work closely with the Retailers technicians/ campaign co-ordinators and the manufacturers existing Consumer Protection & Vehicle Quality team via specified communication channels.
- With your practical workshop experience, you will not only support the retailers, you will also assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
- Demonstrate a personal commitment to DEKRA Automotive Ltd’s Environmental & Quality Management System.
In order to be successful in this role you must have:
- Proven success in diagnosis on a range of vehicle systems in particular a strong emphasis on electrical/electronic systems.
- Wide experience in all aspects of vehicle repairs.
- Volkswagen Group Accredited Qualified Technician (or higher) is an advantage.
- Experience of Volkswagen Group Aftersales and Diagnostic Systems ELSA & ODIS is an advantage.
- Confident in technical concern resolution and warranty procedures.
- Very good verbal and written communication skills with high attention to detail
- Very good Computer skills familiarity with the Microsoft Office Suite of applications
- A process driven individual that can both adhere to and simplify complexity.
- Ability to work on own initiative with attention to detail with flexible and proactive personality.
- Personal qualities of integrity, credibility with high-level of organizational and time management skills
- Experience with a high-performing, collaborative, constructive peer group is a positive.
- Good business acumen and customer focused
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Group Service and Technical Reporting Analyst - VW Group
Group Service and Technical Reporting Analyst - VW Group
Location: Volkswagen Group’s National Learning Centre, Wymbush Salary: Competitive, DOE + Benefits! Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Vehicle Inspector Engineer to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are now recruiting for a Group Service and Technical Reporting Analyst to design, develop and manage high quality reports and visualisations e.g. Power BI.
You will work with stakeholders across Group functions, IT and multiple departments within the six VWG UK Brands but primarily for the Service and Technical function within One Aftersales.
You will Develop and operate in conjunction with the central database (One Aftersales) to deliver a detailed forecast by line of the S&T business, leading to the forecasting of trends.
You will create a pertinent reporting, analysis and data interpretation that empowers stakeholders to act upon the information provided and drive continuous improvement.
In addition to this as our Service and Technical Reporting Analyst you will:
- Design, develop and manage reports, dashboards and data visualisations in a BI tool
- Export, combine and cleanse data from various sources in order to be visually represented in a BI tool
- Work with key stakeholders/business owners to understand, agree and document their requirements
- Communicate progress and demo reporting solutions to the wider business
- Manage external BI development resources to ensure the desired end-state is achieved
- Work closely with data engineering resources where needed for more complex deliveries
- Define and implement best practises and training in Power BI – improving usage, self-service and self-manage within 12mths
- Manage your own technical expertise such that the role is a meaningful Power BI SME within the business.
- Working with the supplier, uses accurate data analysis to predict trends and fluctuations in network activity.
- Is responsible for the ongoing management, timings and input to the Forecast and costs with the intention to handover over operating model to VWG UK FTE’s .
- Presents data findings in a user-friendly format, tailoring presentation to the needs of the audience or recipient, interpreting data, and identifying actions / recommendations
- Provides visibility and reporting covering all areas of the S&T operation, e.g. Performance, escalations and Network performance across the S&T division but not limited to.
- Ensures formal governance and control of process documentation is in place, and ensures closed loop feedback is used to drive continuous improvement.
- Ensures formal change control governance is understood and adhered to by both the supplier and wider VWG stakeholders.
In order to be successful in this role you must have experience using / be:
- General knowledge of modern data visualisation and BI tool(s)
- Experience with a wide range of data sources
- Experience of working in an agile fashion
- Highly numerate with Advanced Power BI skills
- MS Package applications
- SQL Skills
- Problem solving abilities – using creative thinking to drive better solutions
- Ability to clearly communicate about data to both technical and non-technical audiences
- High attention to detail
- Takes ownership of issues and proactively works to resolve them
- Team player
- Enjoy working in a fast-paced environment
- Able to work in an agile way (iterative developments, able to pivot and change focus if required)
- Willingness to learn new technical skills
- Documentation skills
It would be great if you had Project Management skills and experience with Business Objects but neither of these things are essential!
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Automotive Repair Quality Specialist - VW Group
Automotive Repair Quality Specialist - VW Group
Location: Volkswagen Group’s National Learning Centre, Wymbush Salary: Competitive, DOE + Benefits! Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Vehicle Inspector Engineer to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are now recruiting for a Repair Quality Specialist to support Volkswagen Group’s Technical Support Team, managing contact from the Authorised Repairer Workshops in high volume areas by providing a support function to either review or resolve cases.
You will support with both the Triage function and the Case resolution function within the Technical Support Team.
As our Automotive Repair Quality Specialist, you will:
- Provide expert guidance and remote support to assist the retailer network with the identification of technical product issues and adherence to process.
- Work closely with the Retailers’ technicians and the manufacturers’ existing technical support team via specified communication channels.
- With your practical workshop experience, you will not only support the retailers, you will also assist in the development of solutions to reduce the volume and improve the quality of inbound contact.
- Demonstrate a personal commitment to DEKRA Automotive Ltd’s Environmental & Quality Management System.
In order to be successful in this role you must have:
- Proven success in diagnosis on a range of vehicle systems in particular a strong emphasis on electrical/electronic systems.
- Wide experience in all aspects of vehicle repairs.
- Volkswagen Group Accredited Qualified Technician (or higher) is an advantage.
- Experience of Volkswagen Group Aftersales and Diagnostic Systems ELSA & ODIS is an advantage.
- Confident in technical concern resolution and warranty procedures.
- Very good verbal and written communication skills with high attention to detail
- Very good Computer skills familiarity with the Microsoft Office Suite of applications
- A process driven individual that can both adhere to and simplify complexity.
- Ability to work on own initiative with attention to detail with flexible and proactive personality.
- Personal qualities of integrity, credibility with high-level of organizational and time management skills
- Experience with a high-performing, collaborative, constructive peer group is a positive.
- Good business acumen and customer focused.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Digital Learning and Development Coach
Digital Learning and Development Coach
Location: Home / Stokenchurch based Salary: Zero Hour Contract: Up to £15.40 per hour Type: Part Time
This exciting new role allows the successful candidate to contribute and learn from being immersed into our Learning & Development function, DEKRA Learning Studio, as part of a talented team of creative content developers, training and coaching writers and remote delivery experts.
This role will suit an individual who is keen to contribute to a modern, successful approach to coaching and training interventions using DEKRA’s successful ABC methodology.
In this hands on role you will support the team in delivering engaging, innovative 1-2-1 Digital Coaching interventions and Group Training sessions that benefit our wide range of Automotive clients and programmes. You will be responsible for driving several KPIs through the upskilling and performance improvement of individuals for our clients.
Personal Skills:
- Confident and professional with the ability to inspire and motivate people.
- Build relationships to achieve results & encourage sustainable behavioural change
- Organisational skills are a must, as well as the ability to plan your time effectively.
- Quality driven and prepared to go the extra mile for our clients
Main Duties and Responsibilities
- 1-2-1 Coaching to improve the customer experience
- Deliver online Group Training on a variety of topics
- Review, develop & refresh content that meets the changing needs of our clients
- Keep up to date with the digital tools within the team to enhance the learning experience
- Work independently, proactively and as part of a team to improve overall performance
- Communicate with the field-based team to confidently promote the Digital Coaching element of the programme
- Effectively communicate the performance of programmes with Key Stake-holders
- Regularly communicate with Clients and Programme Leader
- Provide all data and information required by the programmes within strict deadlines
- Attend off-site meetings & visit retailers when required
- Professionally and effectively represent the Client and DEKRA Automotive and comply with general and departmental procedures
The Ideal Candidate
The ideal candidate will possess a passion for helping others improve their performance and have a proactive approach to providing a positive learner experience and managing time effectively.
You will possess excellent communication skills, both face-to-face and over the telephone. You will need to be engaging, with the ability to inspire others to achieve results and encourage sustainable behavioural change.
We are passionate about developing enthusiastic people who are eager to learn and move forward within the learning and development environment. Therefore, if you have experience in any of the following then we would like to hear from you:
- Developing and delivering engaging, purposeful coaching and training as well as mentoring others
- Working with recognised techniques such as GROW and SMART to coach individual performance
- Utilising and driving key performance indicators through others
- Highly developed communication and customer experience skills.
In return for working for DEKRA - one of worlds’ leading companies in safety, you will receive the following benefits:
- Employee contribution pension scheme
- Employer retail discount
- New car schemes provided through partner relationships
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance
Inside Sales Representative Sustainability
Inside Sales Representative Sustainability
Location: Hybrid with Minimum of one day a week in our Stokenchurch office or as the business requires Salary: £30K – £35K + 20% Bonus Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Free parking, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are now recruiting for an Inside Sales Representative to serve as the focal point of contact for sustainability prospects on behalf of the Business Development Team
The goal of this role is to prospect and acquire new business opportunities to support the growth of sustainability services, in the UK
In addition to this as our Inside Sales Representative you will be responsible for:
Inbound Lead Response – Responding to inbound leads from calls, emails, webforms, Sales Forces etc, in most cases you will make contact new leads to qualify and convert into business opportunities for the Business development team.
Outbound Lead Generation – Prospecting for new leads, prospecting within our existing client accounts collaboratively with directors and global sales, connecting on LinkedIn and using Sales Navigator, emailing prospects and handing over to our business development team when qualified.
Small Account Management – Handling and closing deals with small accounts, upselling and cross selling to existing accounts and reaching out and setting up meetings for our Business Development team.
Customer Satisfaction and Feedback Management – Researching and expanding accounts, identifying key businesses and establishing direct contacts across client organisations.
Building and Refining Sustainability Services – Responsible for collecting customer feedback on sustainability services to refine the marketing and propositions.
Building Best Practice – Collaborate with other Inside Sales functions to own all sustainability related services and ensure a seamless journey for the customer.
In order to be successful in this role it would be great if you had:
- A track record in business development, sales and business development activities, particularly in sustainability services, with some exposure to automotive and heavy industry.
- A keen understanding and interest sustainability and ESG.
- Exceptional interpersonal skills, with the ability to communicate effectively across all levels.
- Critical thinking skills and the ability to work collaboratively
It would be great if you were competent in the following systems:
- Windows 11
- MS Word (including mail merge functions)
- Outlook Email
- Excel
- PowerPoint
- MS Teams
- SalesForce
- Social Meda – predominantly LinkedIn
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Vehicle Inspection Engineer
Vehicle Inspectors/Engineers to carry out both Cosmetic and/or Mechanical inspections
Location: Field Based role. Location – Bristol, Bath, Cambridge, Colchester, Devon, Cornwall, Manchester, Liverpool and South London. Salary: £28-40K DOE and location + Company Van (Business Use Only) Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Vehicle Inspector Engineer to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are amongst the fastest growing independent vehicle inspection companies and we are welcoming more and more B2B clients! With this in mind we need motivated and experienced Vehicle Inspection Engineer’s to help us deliver the highest possible service!
Vehicle Inspections – About the role:
You will conduct vehicle inspections of all categories to an exceptionally high standard ensuring quality, accuracy, efficiency and in a professional and courteous manner. You will also be responsible for inspections of vehicle exterior and interior using the inspections platform on a tablet. There is currently no requirement for any form of written reporting following any cosmetic inspection. Inspections will be field or site based.
You will respond to instructions from our Stokenchurch based deployment centre that will arrange appointments on your behalf, broadly within a defined geographic region.
Our inspections cover: End of Lease/Contract Hire, Pre purchase inspections, warranty evaluations and audits.
This role will also require you to complete and deliver Audit reports in accordance with the company’s templates and reporting guidelines. All reports must be legible, timely and accurate you must have great attention to detail.
In order to be successful in this role you must have:
- Previous experience in formal vehicle maintenance, servicing or MOT.
- A City and Guilds level 3 or an NVQ level 3 in Vehicle Maintenance.
- Audatex Estimating skills or accreditation would be an advantage
- It would be great if you were a member of the IMI (Institute of Motor Industry) or IRTE (Institute of Road Transport Engineers).
- Bodyshop background either as a Panel Beater, Sprayer or Smart Repairer
- Bodyshop experience at a Supervisor or Manager level
- Estimating experience either physical or desktop
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Porsche Experience Centre – Customer Contact Advisor
Porsche Experience Centre – Customer Contact Advisor
Contract: Permanent Hours: 37.5 hours per week, Monday to Friday Hours will be on rotational basis: Shift patterns: 8:00 to 16:30, 8:30 to 17:00 and 9:00 to 17:30 You will also be required to work 4 weekend days per year to support events. Salary: Starting £23,500K, increased to £25,000 on successful probation completion + Potential Annual Bonus of up to 10% Location: Office based (Porsche Experience Centre Silverstone Circuit, Towcester)
The Role
To deliver a Porsche Experience to match the product by managing customer calls and Porsche Cars GB correspondence in -line with the Porsche Experience Centre vision. To build relationships with everyone associated with the brand and deliver a professional level of service tailored to each individual customer’s needs.
The Person
- Ability to demonstrate experience of working within a Customer Service environment
- Ability to provide excellent customer service both over the telephone or face to face
- PC literate and excellent VDU/keyboard skills
- The aptitude and desire to gain good all-round product knowledge
Key Accountabilities
- To receive calls and correspondence which may be requests for information, booking requests or amendments, ensuring compliance to agreed departmental SLA & KPI’s.
- Handle all calls and correspondence from both internal & external customers professionally, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely and appropriate resolutions.
- To fulfill outbound call activity as required ensuring that business and customer requirements are met.
- To accurately update the Porsche Customer database (C@P) as required. To treat every contact as an opportunity to cleanse and update the PCGB customer database
- To process payments via an online system.
- To process and fulfil customer invitations following their purchase of a Porsche model.
- To build up and continuously update individual specialist knowledge in relation to the Porsche products and PCGB strategy.
- Conduct Porsche Experience Centre reception duties on occasion by providing a high standard of face-to-face customer interaction when required.
- Communicate professionally with internal and external customers, managing all requests thoroughly and promptly, using all resources available to ensure effective, timely and appropriate resolutions.
About us
DEKRA is the world’s leading vehicle testing and inspections organisation, with over 47,000 employees in more than 50 countries. The core activities of the global DEKRA business involve vehicle inspections and testing, automotive solutions and claims management.
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
If you are interested in being considered for this opportunity, please send your up-to-date CV and a covering letter (including salary expectations) to recruitment.support.uk@dekra.com quoting reference HR19
HGV Vehicle Inspection Engineer
HGV Vehicle Inspection Engineer
Location: Field Based role. Position available North West/Midlands and South/South West. Salary: £32-36, DOE Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a HGV Vehicle Inspection Engineer to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are amongst the fastest growing independent vehicle inspection companies and we are welcoming more and more B2B clients! With this in mind we need motivated and experienced HGV Vehicle Inspectors to conduct HGV specific vehicle inspections at various dealerships and compounds.
HGV Vehicle Inspection Engineer – About the role:
You will conduct vehicle inspections to an exceptionally high standard ensuring quality, accuracy, efficiency and in a professional and courteous manner.
You will respond to instructions from our Stokenchurch based deployment centre that will arrange appointments on your behalf, broadly within a defined geographic region.
Our inspections cover: pre purchase and End of Contract inspections, warranty evaluations and audits.
This role will also require you to complete and deliver Audit reports in accordance with the company’s templates and reporting guidelines. All reports must be legible, timely and accurate you must have great attention to detail.
In order to be successful in this role you must have:
- Full clean HGV Class C driving licence.
- Fully trained in Vehicle Inspection both cosmetic and mechanical.
- Previous experience in formal HGV vehicle maintenance, servicing or MOT.
- Any Mechanical Qualifications / Apprenticeships would be beneficial.
- Any previous Bodyshop Experience would be an advantage.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Vehicle Inspection Engineer
Vehicle Inspection Engineer
Location: Field Based role. Location – Cambridge/Colchester Salary: £28-40K DOE and location + Company Van (Business Use Only) Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Vehicle Inspector Engineer to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are amongst the fastest growing independent vehicle inspection companies and we are welcoming more and more B2B clients! With this in mind we need motivated and experienced Vehicle Inspection Engineer’s to help us deliver the highest possible service!
Vehicle Inspection Engineer – About the role:
You will conduct vehicle inspections of all categories to an exceptionally high standard ensuring quality, accuracy, efficiency and in a professional and courteous manner. You will also be responsible for inspections of vehicle exterior and interior using the inspections platform on a tablet. There is currently no requirement for any form of written reporting following any cosmetic inspection. Inspections will be field or site based.
You will respond to instructions from our Stokenchurch based deployment centre that will arrange appointments on your behalf, broadly within a defined geographic region.
Our inspections cover: pre purchase inspections, warranty evaluations and audits.
This role will also require you to complete and deliver Audit reports in accordance with the company’s templates and reporting guidelines. All reports must be legible, timely and accurate you must have great attention to detail.
In order to be successful in this role you must have:
- Previous experience in formal vehicle maintenance, servicing or MOT.
- A City and Guilds level 3 or an NVQ level 3 in Vehicle Maintenance.
- It would be great if you were a member of the IMI (Institute of Motor Industry) or IRTE (Institute of Road Transport Engineers).
- Bodyshop background either as a Panel Beater, Sprayer or Smart Repairer
- Bodyshop experience at a Supervisor or Manager level
- Estimating experience either physical or desktop
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Audi Used Car Data Analyst
Audi Used Car Data Analyst
Location: Regular work required at Audi’s office in Milton Keynes, Hybrid role Salary: £37,500 per annum + Benefits Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Free parking, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Used Car Sales Support Data Analyst to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are now recruiting for a Sales Support Data Analyst to provide insightful reporting and analysis to support the Audi Used Car Team.
This will include both outcome and performance reporting, as well as data handling and manipulation to ensure inputs to the project systems are correct and accurate.
In addition to this as our Sales Support Data Analyst you will be responsible for:
- Manage regular daily/monthly/weekly performance reporting for the Audi Used Car project
- Collaborate with the Programme Manager to develop and evolve project insight reporting
- Ensure project administration is reliably and meticulously carried out
- Monitor and forecast Audi Centre sales and order performance to identify areas of underperformance
- Support monthly operational reviews with clear, useable insight
- Work with Sales Team to provide market insight
- Support and add value to other DEKRA programmes as required
In order to be successful in this role you must have / be:
- Analytical individual with high attention to detail
- Expert in manipulating data within Excel to produce detailed reports providing analysis, identifying trends and fluctuations within the data
- Good communication skills in order to help the team improve their performance
- Excited and energized by the prospect of working for World-renowned, prestige brands
- Skills to build lasting and productive relationships with Management and Executives at all levels
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
No agencies please.
Audi Used Car Area Manager
Audi Used Car Area Manager
Location: National role, Field based Salary: Up to £50K DOE + 20% bonus and company car Contract: Permanent, Full time Benefits: 25 days plus annual leave plus BH, Holiday buy and sell scheme, Employee referral scheme, Private health insurance, Pension contribution, Free parking, Eye test vouchers, Electric vehicle salary sacrifice scheme, Employee assistant programme
We are DEKRA Automotive, we have a unique and challenging opportunity for a Used Car Area Sales Manager to join our global business employing over 44,000 employees in more than 50 countries on all five continents!
In the UK, we offer diverse services across automotive, oil and gas, insurance and chemical and process safety industries.
We are now recruiting for a Used Car Area Sales Manager (UCAM) to develop and improve used car department sales and profitability of Audi Centres.
You will assume responsibility for the professionalism and performance of Audi Centres’ used car departments by working closely with the Management team onsite and Brand field teams.
In addition to this as our Used Car Area Sales Manager you will be responsible for:
Stock Profile including:
- Acquisition channels
- Age profile of stock including over-age policy
- Stock profile versus customer demand
Preparation and presentation of stock including:
- Reconditioning costs and processes
- Physical presentation of stock display area and premises – customer’s eye view
- Imaging of stock and online presentation – customer’s eye view
- Marketing spend, channels and advert con
Personnel including:
- Team structure, roles and responsibilities in relation to used cars
- Ownership of key tasks e.g. photography
- Inter-department relationships
- Capability and potential training needs of all team members
Sales Process including:
- Lead and enquiry management
- Finance and add-on sales
- Handover and follow up
In order to be successful in this role you must have:
- An ability to effectively engage and communicate with a diverse range of stakeholders within the Audi Centre businesses and brand, in a variety of business settings
- A thorough understanding of the core processes necessary to deliver excellence in used car sales
- A practical level of business financial awareness, sufficient to demonstrate credibility, provide valued
- input and insight at Audi Centre management and operational level whilst at the same time recognising areas of risk and opportunity for the Audi Centre or brand
- An ability to coach and develop the skills of a diverse range of stakeholders within the Audi Centre
- A robust understanding of Audi Centre used car marketing strategies, sufficient to provide valued input and insight at an operational level to compliment national campaigns and activities
It would be great if you had:
- Ability to identify and ensure brand capitalises upon commercial opportunities in the local and national market place
- Accurate numeracy, literacy and technological skills commensurate with the evolving demands of the role
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance.
Automotive Standards Auditors
Automotive Standards Auditors
Location: South West, London/South East. East of England, Midlands, Yorkshire, North of England, Scotland. Contract: Associate Hourly Rate: National minimum wage to £25 per hour, depending on experience.
A career with DEKRA is never dull and offers unlimited opportunities for people with the desire to succeed who want to work with a forward thinking, customer-focused company.
DEKRA is the world’s leading vehicle testing and inspections organisation, with over 44,000 employees in more than 50 countries. The core activities of the global DEKRA business involve vehicle inspections and testing, automotive solutions and claims management.
Here in the UK, DEKRA Automotive works with more than 20 automotive brands providing leading edge business solutions, including direct sales programmes, telesales platforms, in-dealer coaching, people outsourcing, auditing, vehicle inspections, training and project management.
As part of DEKRA, the world’s leading expert organisation, we are the global partner for a safer world.
DEKRA deliver audits to our automotive clients across the UK and we are looking to increase our pool of talented auditors resource nationwide.
We are now recruiting for Automotive Standards Auditors!
In this Standards Auditor role, you will be carrying out onsite and remote audits for our automotive partners against set franchise standards and expectations and may work on a variety of audit programmes and locations.
Adherence to brand standards and procedures is becoming increasingly significant in the automotive industry as customer experience and satisfaction becomes paramount to vehicle manufactures.
Our clients invest greatly in creating their brand identity, customer experience and creating a positive customer interaction environment.
As such they require their dealership and retail outlets to adhere to these standards and ensure their brand identity, quality, safety standards and sales and service experiences match the expectations of both the brand and their customers.
To be considered for this role you:
- Possess a recognised auditing qualification and experience.
- Should be well presented, articulate and possess excellent communication skills.
- Will have a keen attention to detail and a methodical approach in a face paced environment.
- Will be able to adhere to set processes and procedures.
- Have the ability to communicate with all levels of dealership staff including senior managers.
- Should be personable, approachable and have natural relationship building skills.
- Are highly reliable and trustworthy.
- Have ability and experience in preparing and presenting concise, accurate reports.
- Will be able to meet set deadline expectations.
- Experience in an automotive dealership environment would be advantageous.
- Must be willing to travel up to two hours from home location.
- High level of computer literacy with the ability to use web-based platforms to generate high quality outputs for submission in line with defined service delivery standards.
Due to increasing demand, we would also welcome applications from candidates with experience in carrying out financial and invoicing auditing.
Training will be provided, and immediate starts are available for the right candidates.
If you feel you have the necessary skills and experience to be successful in this role, click on “APPLY” today!
No agencies please.
Vehicle Inspector (Self-Employed / Zero Hour Contract/ Associate)
Vehicle Inspector (Self-Employed / Zero Hour Contract/ Associate)
Location: Exeter, Bristol, Glastonbury Contract: Zero Hour Contract / Self-Employed / Associate Salary: Day rate offering up to £160
DEKRA Automotive are a rapidly growing independent Testing, Inspection and Certification company in the UK, We have been active in the field of safety for 90 years. The vision for the company’s 100th birthday in 2025 is that DEKRA will be the global partner for a safe world.
As we welcome more B2B clients, we are looking for motivated, experienced team players to help us deliver the highest possible professional service.
Job Purpose:
The purpose of this role is to conduct vehicle inspections to an exceptionally high standard ensuring quality, accuracy, efficiency and in a professional and courteous manner. The role will respond to instructions from our Stokenchurch based deployment centre that will arrange appointments on your behalf, broadly within a defined geographic region. There are several types of inspection covering such activities as pre purchase inspections and warranty evaluations. You will complete all inspection reports within specified timescales that are subject to office appraisal for consistency and quality. You will use your own tools and equipment that must be current and conform to required legislation.
Main Duties and Responsibilities:
The core responsibilities of this role representing DEKRA Automotive Limited are to deliver an outstanding customer experience, an exceptional inspection standard and present an extremely professional report.
• To represent DEKRA Automotive Limited delivering vehicle inspections at the clients’ address as directed by our office-based deployment team
• Complete and deliver inspection reports after each visit in accordance with the company’s templates and reporting guidelines. All reports must be legible, timely and free from any ambiguity
• To support the Operations Manager in piloting new initiatives or programmes for customers exercising reasonable flexibility if required to travel outside your designated geographic territory
Knowledge, Experience & Qualification:
• Two years previous experience in formal vehicle maintenance, servicing or MOT
• City & City Level 3 or an NVQ Level 3 in Vehicle Maintenance
• Preferably be a member of the IMI or IRTE
• Onboard with DEKRA via a LTD company or Umbrella Company
• Meet DEKRA minimum insurance requirements
• Hold Motor Trade Road Risk insurance
You must also be able to demonstrate the following attributes:
• Delivering excellent customer service
• Exception Planning and organisation
• Accurate Report writing and time management
• Sounds Judgement and decision making
• Excellent Communication skills
• Meticulous Analysis of information
• Team player who can work independently
Essential Requirements
You will be required to have a full driving licence. Your own vehicle and the minimum qualifications outlined above.
The successful candidate will be required to provide their own tools and equipment to carry out vehicle testing and inspecting.
To apply, please send an up-to-date CV and covering letter (including your current package and expectations) to the Recruitment Team at recruitment.support.uk@dekra.com quoting reference AME1220.
Fleet Operations Recognition Scheme (FORS) Auditor - (Contractor)
Fleet Operations Recognition Scheme (FORS) Auditor - (Contractor)
Location: Position available South West Contract: Associates (Contractors)
DEKRA Inspections are a rapidly growing independent Testing, Inspection and Certification company in the UK.
As we welcome more B2B clients, we are looking for motivated, experienced team players to help us deliver the highest possible professional service.
FORS Bronze Auditor – Job Purpose:
Field-based Fleet Operations Recognition Scheme (FORS) Bronze Auditors are required on an Associate basis, you will be responsible for conducting on-site audits of FORS members, to a defined criterion and identify action plans and best practise.
Main Duties and Responsibilities:
- The successful candidate must have experience of working in a transport environment and hold a Transport Manager Certificate of Professional Competency for a minimum of two years.
- Complete and deliver Audit reports in accordance with the company’s templates and reporting guidelines. All reports must be legible, timely and accurate you must have great attention to detail.
- Experience in assessing road transport operations, following quality management systems and processes.
- You will be working alongside our client’s operators so you must always have excellent interpersonal skills with the ability to work and communicate with a diverse range of professionals.
- Ability to process and interpret complex information
- Excellent oral and written communication skills are required including the ability to produce reports
Knowledge, Experience & Qualification:
- Fleet Operator Recognition Scheme requirements ideally be a FORS Accredited Auditor to Bronze level.
- Occupational road risk legislation and standards
- The different road transport industry sectors
- Relevant Health & Safety legislation
- Operator licensing requirements
- Full onboarding training will be provided
You must also be able to demonstrate the following attributes:
- Be independent, objective and self-motivated
- Ability to work alone or as part of a team
- Have the ability to make decisions and use own initiative
- Excellent interpersonal skills, able to communicate with a diverse range of individuals
- Maintains a professional image at all times
REQUIREMENTS
You will be required to have a full driving licence and the minimum qualifications outlined above.
If you feel you have the necessary skills and experience to be successful in this role click on “APPLY” today, forwarding an up to date copy of your CV for consideration in the first instance. Alternatively, send an up-to-date CV and covering letter (including your current package and expectations) to the Recruitment Team at recruitment.support.automotive@dekra.com quoting the job title.
Thank you for taking the time to apply to DEKRA Automotive. Please note, due to the high volume of applications we receive, we are unfortunately unable to respond to every applicant. Therefore, if you have not heard from us within 10 working days please assume your application has been unsuccessful on this occasion.
No agencies please.
Our Values
Our workplace values are at the heart of everything we do:
- We are RESPONSIBLE FOR SAFETY. We live up to our safety standards every day, acting as role models to ensure safety.
- We are ENTREPRENEURIAL. Creating opportunities by embracing personal responsibility.
- We are CUSTOMER ORIENTATED. Striving to not only meet, but exceed expectations every day.
- We are sincere and honest. Honouring our commitments and acting with INTEGRITY
- We are TEAM SPIRITED. Working as a team, supporting each other and sharing knowledge.
Privacy Notice
What is the purpose of this notice?
DEKRA Automotive Limited (DEKRA) is a “data controller”. This means that we are responsible for deciding how we hold and use personal information about you.
You can download a copy of this privacy notice below if you are applying for work with us (whether as an employee, worker or contractor).
It makes you aware of how and why your personal data will be used, namely for the purposes of the recruitment exercise, and how long it will usually be retained for. It provides you with certain information that must be provided under the General Data Protection Regulation ((EU) 2016/679) (GDPR).